Low-Income Rate Assistance
Electrical Assistance Program (EAP)
EAP is a program for customers of Liberty Utilities, New Hampshire Electric Cooperative, Public Service of New Hampshire and Unitil Energy Systems. If you qualify, discounts ranging from 8% to 76% on the first 750 kWh or residential electric service. To apply, you must contact your local Community Action Agency (CAA) and complete the EAP application. Your local CAA will determine your eligibility based on your annual household income and will notify your utility if you qualify for this program. If you qualify, the EAP Discount amount will appear on your bill and will be deducted from your electric bill. You are responsible for paying the remainder of the bill shown on the 'Amount Now Due' line.
CAA Contact Numbers by County:
- Belknap & Merrimack 603-225-3295
- Cheshire & Sullivan 603-352-7512 or 1-800-529-0005
- Coos, Carroll & Grafton 603-752-7105 or 1-888-842-3835
- Hillsborough and Rockingham 603-668-8010 or 1-800-322-1073
- Strafford 603-435-2500
Low-Income Energy Efficiency
- As of June 1, 2002, electric utility customers can take advantage of statewide energy efficiency products and services funded by the energy efficiency portion of the System Benefits Charge (SBC). Qualified low-income customers living in an apartment or house, either rented or owned, can receive up to $3,600 in services ($5,900 if customers also qualify for the NH Weatherization Assistance Program), including a customized report analyzing their home, improvements including insulation, thermostats, lighting upgrades, and efficient refrigerators, and recommendations on how to use energy more efficiently.
Contact local community action agency - Home Energy Assistance
This program helps reduce electricity and oil costs for income eligible customers. An Energy manager from your local Community Action agency will provide an appliance analysis which indicates how much each appliance costs to operate and how much you might save. You may also qualify for other items including: ENERGY STAR® refrigerators, ENERGY STAR® lighting, water saving measures and insulation and air sealing measures.
Please contact your local community action agency for more information:
Rockingham or Hillsborough County Southern New Hampshire Services 1-800-322-1073
Cheshire or Sullivan County Southwestern Community Services 1-800-529-0005
Coos, Caroll, or Grafton County Tri-County Community Action 1-888-842-3835 http://www.libertyutilities.com/east/electricity/my_home/energy_assistance.html
Emergency Charitable Assistance
- Neighbor Helping Neighbor
Most of New Hampshire's regulated utilities participate in a statewide fund that is administered by community action agencies in coordination with LIHEAP. The "last resort" fund operates year round, serving households ineligible for LIHEAP. Customers are eligible if they have a disconnect notice from their electric or natural gas utility (or have broken a payment arrangement with the utility), who suffer some sort of financial hardship or emergency, and who do not qualify for other forms of energy assistance such as Low Income Home Energy Assistance (LIHEAP).
Call your local Community Action Agency (CAA) for an appointment.
Local community action agencies
http://nhnfund.org/getting-help/