Low-income Rate Assistance
- Low Income Rate Assistance (LIRA)
Reduced billing based on a percentage of the household's income and arrearage forgiveness. - Elderly, Blind or Disabled Payment Troubled Residential Assistance
This program is designed to assist payment-troubled customers who are at least 62 years of age, blind or disabled. Program features include a lower monthly gas rate, debt forgiveness, emergency heating equipment repair or replacement, and conservation measures depending upon individual circumstances.
www.natfuel.com/forhome/special_services.htm - Waiver of late payment charges.
1-800-365-3234 or 814-871-8200
Low-Income Energy Efficiency
- The state's 15 major gas and electric utilities participate in LIURP with a pre-restructuring funding level of about 2/10 of one percent of each utility’s total revenues. LIURP includes an education component that addresses energy savings, regular bill payment behavior and provides application assistance.
- LIURP
Full weatherization conservation treatments and heating system and water heater replacement. - Heating/Water Heating Repair or Replacement
Repair or replacement of faulty, hazardous or non-operational primary heating/water heating equipment. Renters are not eligible. Clients are referred by human service organizations.
1-800-365-3234 or 814-871-8200
Emergency Charitable Assistance
- Neighbor For Neighbor Heat Fund
The fund is supported by customer, employee and shareholder donations that are used for cash grants to prevent disconnection of utility service, pay current or past due energy bills or purchase home heating fuel of any kind. Eligible customers include seniors 55 years or older and households with a member that has a handicap or disability that reduces household income. Applications are screened and grants are administered by human service organizations from the 14 Northwestern Pennsylvania counties.
1-800-365-3234 or 814-871-8200
www.natfuel.com/forhome/PaymentAssistance.htm