[Last updated: 04/10/2025]
Low-Income Energy Programs
Federal | Utility | Charitable
Federal
LIHEAP Contacts
Public Inquiries: 866-494-1981
Website
Online Application Portal
https://era.azdes.gov/
LIHEAP Administering Agency Contacts
Local Administering Agency Contacts
Weatherization Assistance Program
Local Administering Agency Contacts
Website
LIHEAP FY 2025 Funding
$30,590,571
*including additional $1,153,866 from Infrastructure and Jobs Act (IIJA), (Pub. L. 117-58)
LIHEAP Income Eligibility Level
60% State Median Income
(150% FPG for households with 9 or more members)
LIHEAP FY 2025 Benefit
Heating: $160 minimum, $640 maximum
Cooling: $160 minimum, $640 maximum
Crisis: $500 maximum
LIHEAP Program Dates
For counties: Coconino, Yavapai, Navajo, Apache, Greenlee, Graham, Cochise, and Santa Cruz
Heating: November 1 - March 31: Cooling: April 1 - October 31
For counties: Mojave, La Paz, Yuma, Maricopa, Gila, Pinal, and Pima
Heating: December 1 - March 31; Cooling: April 1 - November 32
LIHEAP Households Served in FY 2024
Heating: 11,248
Cooling: 24,978
Crisis: 10,706
Weatherization: 537
Utility
Low-Income Rate Assistance
Arizona Public Service
Crisis Bill Assistance
Customers in a financial bind may qualify for up to $1,000 per year in bill payment assistance if they meet the program income eligibility requirements and have experienced at least one of the following:
- A loss or reduction of income
- An unexpected major expense that causes a lack of resources
- A medical condition that endangers health or safety
Apply at your local community agency.
Energy Support
Offers a discount of 25 or 60 percent off the cost of electricity for customers who meet certain income guidelines. The Energy Support program gives qualified customers a 25% discount (up to $95 off per month) or a 60% discount (up to $165 off per month).
Apply Online
844-309-5655
www.aps.com/en/Residential/Account/Assistance-Programs/Energy-Support-Program
Salt River Project
Economy Price Plan
Customers with limited incomes can receive a $23 monthly discount off SRP charges each month through the Economy Price Plan.
Online Application
602-236-888 (Outside the Phoenix area), or 800-258-4777.
www.srpnet.com/customer-service/residential-electric/economy-price-plan
Southwest Gas
Low Income Ratepayer Assistance (LIRA) Program
For households with a recently lost job, even if they are receiving unemployment benefits. people who apply may qualify for a reduced energy rate. This program provides a discounted monthly basic service charge and a 30% reduction on the "per therm" rate.
Online Application
myaccount.swgas.com/Portal/#/LiraProgramPre
Tucson Electric Power Company
Lifeline
Customers whose household income is at or below 200% of the federal poverty level, may qualify for an $20 discount off their bill each month.
Apply Online
520-623-7711
www.tep.com/customer-assistance/
Navajo Tribal Utility Authority
Senior Citizen Discount Life Support Discount
NTUA offers a 10% discount to customers who are 60 years or older and have an annual household income of $ 21,000 or less. A 10% discount is available to customers who require utility services to be maintained for a life-threatening health condition that is certified by a licensed physician.
www.ntua.com/utilityassistance.html
Low-Income Energy Efficiency
Southwest Gas
Home Weatherization
Energy-saving measures are available to income-qualified customers, at no cost. Examples of energy-saving measures are caulking, insulation, weather-stripping, ductwork repairs and windows.
800-654-2765
https://www.swgas.com/en/home-weatherization
UniSource Energy Services
Low-Income Weatherization Program
UniSource works with partner agencies to make free energy efficiency retrofits to the homes of income-qualifying customers. If you qualify for assistance, these improvements could significantly reduce your monthly utility bills.
- Mohave County (gas and electric customers) - 928-753-6247, wacog.com
- Apache, Coconino, Navajo, and Yavapai counties (gas customers only) - 928-774-3759, www.nacog.org
- Santa Cruz County (gas and electric customers) - 520-287-5066, seacapaz.com
https://www.uesaz.com/weatherization-assistance/
Emergency Charitable Assistance
Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation.
Arizona Public Service
Project SHARE (Service to Help Arizonans with Relief on Energy)
Those in financial crisis or in need of temporary energy bill assistance can receive up to $500 through Arizona Public Service's partnership with The Salvation Army. There are no age or income criteria for this program. Applicants are required to provide proof of unexpected decrease in income or higher bills.
Contact your local Salvation Army.
https://www.aps.com/en/Residential/Account/Assistance-Programs/Project-SHARE
Mohave Electric Coop
Member Programs in Partnership with River Fund, Inc.
Mohave Electric Cooperative facilitates funding for several programs administered by the local nonprofit, River Fund, Inc. Each request for assistance is reviewed on a case-by-case basis.
River Fund Arizona Branch Office - 928-704-0039
www.mohaveelectric.com/member-service/helping-you-save/
Salt River Project
SHARE Customers in need of SHARE funds can request assistance by calling SRP Customer Resource Counselors at (602) 236-3000.
An SRP Customer Resource Counselor can refer you to the appropriate Salvation Army office and advise what information you will need.
Southwest Gas Corporation
Energy Share
Energy Share is an emergency fund that provides direct assistance to qualified people with unexpected financial difficulties, such as the loss of a job or a medical emergency. All Energy Share donations are managed and distributed by The Salvation Army.
725-777-1355
www.salvationarmysouthernnevada.org/family-services
Sulphur Springs Valley Electric Cooperative, Inc.
Operation Roundup
Customer donations help families cope with emergencies, illnesses and special medical needs and aid community and emergency service providers.
An application is available on the website or at your local SSVEC office.
www.ssvec.org/programs/roundup.php
Trico Electric Cooperative
Bill Pay Assistance
Trico provides assistance though donations to Wildfire (formerly Arizona Community Action Association) and their partner agencies.
- Pima County Community Action Agency - 520-724-2667
- Pinal County Community Action Human Resources Agency (CAHRA) - 520-466-1112
- Santa Cruz County - Southeastern Arizona Community Acti9on Program (SEACAP) - 928-428-0859
www.trico.coop/community-support/bill-pay-assistance/
520-744-2944, ext. 1362
UniSource Energy Services
Customer Assistance Residential Energy Support (CARES)
Through the CARES program, qualified electric customers receive a $16 monthly discount, while gas customers can receive a $3 discount on standard basic service and meter charges as well as a 15 cent-per-therm discount for up to 100 therms of gas use each month from November through April.
www.uesaz.com/customer-assistance/
